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The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients.
Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk
Mercia Underwriting Solutions Limited is registered in England and Wales at 6 Lloyd’s Avenue, London EC3N 3AX.
Registered number 3758742 and authorised and regulated by the Financial Conduct Authority (FCA) Reference Number 304948.